Doctors and nurses in Staffordshire and Cheshire warn they're close to burnout

A report suggests burnout is at emergency levels putting NHS services at risk

A report suggests burnout is reaching emergency levels putting NHS services at risk
Author: Adam SmithPublished 9th Jun 2021

NHS and social care staff burnout has reached an "emergency'' level and poses a risk to the future of services, MPs have warned.

In a highly critical report, the Health and Social Care Committee called for immediate action to support exhausted staff across Staffordshire and Cheshire who have worked throughout the Covid-19 pandemic, but pointed to long-standing, unresolved issues even beforehand.

For example, the Royal College of Nursing (RCN) told MPs that, prior to the onset of the pandemic, there were 50,000 nursing vacancies in the UK, while the Royal College of Psychiatrists has said a lack of staff is one of the biggest causes of workforce burnout in mental health services.

"They describe being fatigued, you know, physically and emotionally worn out by the sheer kind of effort they had to put in" said Estephanie Dunn, the Regional Director at the Royal College of Nursing for the North West.

"We had quite hot summer last year and people were wearing PPE. And they found that physically difficult to deliver that demand.

"When some of your colleagues went off with COVID, some of your colleagues with clinical skills had to be at home shielding because of their own personal health vulnerabilities. And the people who were left were spread quite thinly.

"It's the sheer trauma of the lives being lost and the impact that it had on communities, the patients and on those patients families."

"It was very, very difficult." added Estephanie.

"What we ended up seeing was mounting numbers of deaths, and we saw different parts of the health and care sector really struggling to access PPE alongside that.

"Some people, they are still suffering almost like a post traumatic stress disorder in that if you worked in a COVID unit where you were losing numbers of patients every day, the sheer impact that has and has had is hugely significant."

An NHS spokesperson said: “Health service staff have moved heaven and earth to care for their patients during the worst pandemic in a century, and they rightly now need comprehensive support and backing."

In their new report, the MPs said: "The emergency that workforce burnout has become will not be solved without a total overhaul of the way the NHS does workforce planning.

"After the pandemic, which revealed so many critical staff shortages, the least we can do for staff is to show there is a long-term solution to those shortages, ultimately the biggest driver of burnout.''

The MPs said that, while issues such as excessive workloads may not be solved overnight, staff should be given the confidence that a long-term solution is in place.

"The way that the NHS does workforce planning is at best opaque and at worst responsible for the unacceptable pressure on the current workforce which existed even before the pandemic,'' the study said.

"It is clear that workforce planning has been led by the funding envelope available to health and social care rather than by demand and the capacity required to service that demand.''

The MPs said that without a proper public statement on the staffing needs for the next decade, "the shortages in the health and care workforce will endure, to the detriment of both the service provision and the staff''.

They said they "recommend again'' that Health Education England publishes "objective, transparent and independently-audited'' annual reports on workforce needs for health and social care that cover the next five to 20 years.

Tory MP and former health secretary, Jeremy Hunt, who is chairman of the committee, said: "Workforce burnout across the NHS and care systems now presents an extraordinarily dangerous risk to the future functioning of both services.

"An absence of proper, detailed workforce planning has contributed to this, and was exposed by the pandemic with its many demands on staff. However, staff shortages existed long before Covid-19."

"Staff face unacceptable pressure with chronic excessive workload identified as a key driver of workforce burnout."

"It will simply not be possible to address the backlog caused by the pandemic unless these issues are addressed." added Jeremy.

"Achieving a long-term solution demands a complete overhaul of workforce planning.

"Those plans should be guided by the need to ensure that the long-term supply of doctors, nurses and other clinicians is not constrained by short-term deficiencies in the number trained.

"Failure to address this will lead to not just more burnout but more expenditure on locum doctors and agency nurses.''

During the pandemic, the NHS Staff Survey found 44% of staff reported feeling unwell as a result of work-related stress in the previous 12 months.

But even before the crisis, the NHS faced shortages of around "one in 10 or one in 12 staff'', the MPs' report added.

Meanwhile, in adult social care, MPs heard during their inquiry that the situation is "fragile''.

Skills For Care estimated that 7.3% of roles in adult social care had been vacant during the financial year 2019-20, equivalent to around 112,000 vacancies at any one time.

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