Diss Post Office to be relocated despite local concerns

It's moving 300 metres away

35e Mere Street, Diss
Author: Eleanor Storey & Sian RochePublished 30th Apr 2024

A Norfolk town's post office will be relocated after 70 years, despite calls for the move to be scrapped.

Diss Post Office, currently found in Market Place, will be moved to the former home of Octagon Craft Gallery and Coffee lounge at 35e Mere Street.

It's after initial proposals to move the office to 5 Mere Street were deemed to be unsuitable.

Members of Diss Town Council have accused the Post Office of carrying out a “tick-box exercise” without proper consideration of objections.

The new premises, which are currently empty, will undergo a full refurbishment to incorporate the Diss Post Office and a card and stationery store – and will be located approximately 300 metres away from the former branch.

The current branch at Market Place, which first opened in 1953, is under a short-term contract which is due to end soon, necessitating the move into more permanent premises.

Concerns

Concerns were raised by consultees about the impact of queues out of the building and limited parking for customers.

Diss Town Council said: “It is strongly felt that options for the current location should be reviewed given it is such a focal point in the town.

“There is a view that the consultation was simply a tick-box exercise, and that the decision has already been made based purely on finances.”

However, the Post Office said these issues were too “general” and that it would be proceeding with its relocation of the branch.

What does the Post Office say?

A spokesman said: “After careful consideration of the feedback received, we remain confident that the layout and location of the new branch will continue to meet customer needs and deliver an excellent service, whilst securing the long-term viability of Post Office services in the local community.

“We’re currently making the final arrangements for the move and further information will be provided in branch once the dates have been agreed.”

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