The legal stuff: All the rules for the Cool FM Downtown Cash Call
These Competition terms and conditions should be read together with, and are in addition to, Bauer Media Group: Competition General Terms & Conditions at:https://www.bauerlegal.co.uk/competition-general-terms-and-conditions (the “General Terms”).
Together these specific competition terms and conditions and the General Terms shall be referred to as the “Terms”. Where there is a conflict between these terms and the General Terms, these terms shall prevail.
ITEM 1: COMPETITION NAME
Cool FM Downtown Cash Call running from the Start Date to the End Date as set out below (the “Competition”).
ITEM 2: PROMOTER
Bauer Radio Limited, registered office: Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA and registered under company number 01394141 (the “Promoter”)
This is a Bauer Radio Competition, running on:
Cool FM, Cool Old Skool, Downtown Radio, Downtown Country, Win Happy
ITEM 3: WEBSITE
The website shall be www.coolfm.co.uk, www.downtown.co.uk, or www.downtowncountry.co.uk (the “Website”)
ITEM 4: COMPETITION START DATE, END DATE AND ENTRY PERIODS
Start Date: Friday 12 April 2024 at 5:10pm
End Date: Friday 19 April 2024 at 5:00pm
The first Entry Period will open on Friday 12 April 2024 at 5:10pm and close on Friday 19 April 2024 at 5:00pm
Following this first Entry Period, entries to the Competition will open and close as follows (individually an “Entry Period”, together the “Entry Periods”):
Opens at 5:10pm on Friday, closes at 5:00pm the following Friday
Any entries received before the Start Date or after the End Date (as stated above) will be invalid but you may still be charged.
After the Entry Period has closed, one entrant from all of the valid entries received will be selected by automated random draw (the “Draw”).
We reserve the right to broadcast the Competition at any time throughout each day during the broadcast schedule.
Please note that the Competition Entry Period as specified in these Competition terms and conditions are final and are not impacted by the time of broadcast of announcements advertising how to enter the Competition, which may in some circumstances be delayed.
ITEM 5: COMPETITION DETAILS
After the start of each Entry Period, the prize amount (the “Prize”) will be announced on air. The Prize will be the winning answer and will also be the cash amount that entrants are trying to win.
We reserve the right to announce the Prize at any time during the Entry Period. We may also advertise the Prize on the respective Station’s Website, social media or via an SMS marketing message or via any other medium at our absolute discretion.
After the Entry Period has closed, one entrant from all of the valid entries will be selected by automated random draw (the “Draw”).
In order to play the Competition, the entrant must answer their phone within 5 rings. The 5 rings will be judged according to the Station audio recording (for the avoidance of doubt the sound of a “ring ring” shall count as one ring, not two). If they are not in a position to play for any reason then they will be unable to play the Competition, and no other entrant will be called.
The entrant selected may be required to talk to the presenter / programming team, and the call may be recorded and played on-air (assuming there is no breach of these terms and conditions).
The entrant who is randomly selected to play will be asked to name the Prize relevant to that Entry Period of the Competition. For the avoidance of doubt, we will only accept this directly from the entrant and any attempts by a third party to name the Prize will not be accepted.
If the entrant gives the correct Prize they will win. We may ask an entrant to repeat or confirm their answer.
The entrant will not win the Prize should they:
• fail to answer the phone at all; or
• fail to answer the phone within five rings (according to the station’s audio); or
• give the incorrect Prize; or
• fail to say anything at all; or
• be disconnected for any reason beyond our control
Where there is any doubt in relation to whether or not an entrant has given the correct Prize or the Prize should be awarded, we reserve the right to defer decision making to an off-air adjudicator to check the audio recording with reference to these terms and conditions.
Where there has been a winner, a new Prize will be announced on-air and the pool of entries will be reset for the next Entry Period. Entrants will need to enter again to be eligible to win. All previous entries will not be valid for future Draws.
Where there has not been a winner, there will be a rollover and we reserve the right to announce a new Prize for the next Draw. The Prize will not be lower than the Prize for the previous Draw. All entries from the completed Draw, and any previous Draws, where no winner was declared, will automatically be eligible for the next Draw. Entrants do not need to enter again in order to be eligible but are able to do so if they would like to increase their chances.
We reserve the right to guarantee a winner for a Draw. This will be clearly communicated on air throughout the Entry Period of that Draw. Where a winner is guaranteed, if the first entrant chosen to play is not declared the winner, another entrant will be drawn at random and asked to play. This process will continue until a winner is declared.
ITEM 6: ROUTES OF ENTRY, ENTRY LIMITS, AND COSTS
Entrants are responsible for all costs associated with entering this Competition and Entrants must have permission from the bill payer before entering. Bauer Media is not responsible for any network or technical issues an entrant may experience, which may delay or prevent their participation.
SMS
Entrants can enter each Draw a maximum of 8 times by sending an SMS message starting with the keyword CASH to 63103. If the message does not start with a valid keyword, or is not sent to a valid number, it will not be entered. Entrants will receive an automated SMS response to their SMS message confirming their entry. The delivery of this message may be delayed at peak times.
A single SMS entry costs £2.00 (from the UK) + 1 standard network rate message. These messages may be charged outside of any inclusive message bundles.
We reserve the right to run SMS entry incentives throughout the duration of the Competition. These incentives will be communicated via the automated SMS response received to confirm the entry. Where we operate an incentive, the SMS entry limit may change.
Entrants can also enter each Draw once by sending an SMS message starting with the keyword OFFER to 63103. Texts starting with the keyword OFFER cost £10.00 (from the UK) + standard network rate, and entrants will receive 20 entries into the Draw.
ONLINE
Entrants can enter each Draw a maximum of 10 times via the Website.
A single online entry costs £2.00. The use of a debit or credit card may incur charges from your provider.
We reserve the right to run entry incentives Online throughout the duration of the Competition. These incentives will be communicated via the Website. Where we operate an incentive, the Online entry limit may change.
PHONE
Entrants can enter each Draw a maximum of 40 times by calling 0330 880 4536 and following the instructions. Calls (from the UK) are charged at standard network rate. These calls may be charged outside of any inclusive call bundles.
We reserve the right to run entry incentives via SMS or Online throughout the duration of the Competition. Where we operate an incentive, the Phone entry limit may change.
ITEM 7: ENTRANT RESTRICTIONS
The Competition is only open to people aged 18 and over who: (i) live in Northern Ireland, (ii) are not a Bauer employee or their immediate family (including live-in partner) and (iii) are not an employee of any third-party sponsors or prize providers, or their immediate family (including live-in partner).
Entrants must enter using a valid UK mobile number. The use of any automated entry software or any other mechanical or electronic means that permits any person to enter any Competition repeatedly, or make multiple simultaneous entries, is prohibited.
All entrants must enter on their own behalf and may not enter on behalf of anyone else. If we later become aware that the person who played the competition was not the entrant themselves, we will disqualify this entrant and no prize will be payable to any persons involved.
ITEM 8: WINNER ANNOUNCEMENT
Entrants who are randomly selected will be contacted by the phone number provided with their entry. This may be live on air or off-air. Due to programming schedules, this may not be broadcast on all participating radio stations.
All callers are randomly selected in the same way and any off-air recording will only ever take place after the Entry Period has closed. The name, hometown, photo and any video or audio recording of the winner may also be posted on the Promoter’s Website and / or social media platforms.
By entering the Competition, the entrant is automatically consenting to being called and having their voice, name and location, as well as any other details or information they share about themselves, being announced on-air.
Entrants are only able to win a single Prize throughout the duration of this Competition. Also, if an entrant has won £500 or more in any Bauer Media Competition over the past 6 months they are not eligible to win. For more details on this, please see item 4.11 ”Prize Limits” of the Bauer Media Group Competition General Terms & Conditions.
ITEM 9: PRIZE DETAILS
The Prize will always be a cash amount that will be delivered to a winner paid in cash, by bank transfer or by cheque.
Delivery or payment of the Prize is subject to the winner providing personal identification and / or proof of address and to internal compliance checks within 14 days of being contacted.
If we are unable to contact a winner to award a prize within 14 days of the Draw date, or if the winner is unable to provide us with personal identification and / or proof of address within 14 days of being contacted, the winner forfeits entirely their right to the prize, and we reserve the right to award this to an alternative winner where possible.
The Prize is non-transferable and cannot be exchanged. Payment of the Prize may take up to 28 days from the point at which the Promoter receives the correct details.
Where, it emerges after the Prize has been awarded that the entrant was in breach of these terms and conditions, we reserve the right to withdraw the Prize from that winner and they will not be entitled to any further reward or remuneration. We reserve the right to exclude individuals who breach our terms and conditions from entering our competitions.
ITEM 10: DATA PROTECTION
By entering the Competition, entrants are automatically consenting to receiving marketing communications from the Promoter via SMS text message. Entrants can opt out of this at any time by texting: STOP to 81215, 63103, 61025, 64100 or 61054. This will be charged at 1 standard network rate message. If entrants do not wish to receive any marketing communications, they will need to do this after each time they re-enter the Competition. Entrants personal data will (regardless of whether they opt-out) always be used to process their entry. For further information on this, please see our general terms (link below) and our privacy policy at: http://www.bauerdatapromise.co.uk/.
ITEM 11: INTELLECTUAL PROPERTY AND CONSENT
Entrants will not be put through to speak on-air if we think they are driving illegally, intoxicated, likely to swear, or otherwise offend our listeners. Whilst on air for the purposes of this competition entrants must not use foul language, swear, say or do anything defamatory or illegal or say or do anything which would damage the reputation of the Promoter, is offensive or inappropriate or which would cause us, or our listeners, harm. Failure to comply will result in disqualification, and if the entrant has won the prize, this will be forfeited.
It is a condition of entry to all our Competitions that we have the right to publish and/or broadcast the first name, hometown, character, likeness and voices of Competition entrants and winners.
In particular, entrants’ consent to their entries to radio Competitions being read out on-air and/or to their conversations with our presenters or playing of a Competition being broadcast on-air and communicated to the public on our website/social media pages or otherwise, in our sole discretion. For clarity, we may also record and store audio recordings of entrants off-air which may be broadcast on-air at a later time at our sole discretion.
Entrants, particularly prize winners and their guests if applicable, may be required to supply a photo of themselves or to participate in photo, recording, video and/or filming session(s). You agree that we shall have the right to use all the resulting publicity materials in any media and in any manner, we see fit, unless you advise us at the time of entering the Competition that you wish to retain your anonymity. You agree that the Promoter (or any third party nominated by the Promoter) may in its sole discretion use the winner's (and if applicable their guest's) name and image and their comments relating to the prize and their experience for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being due.
ITEM 12: OTHER CONDITIONS
We will only accept entries that comply with our terms and conditions and we may disqualify the entrant if we know or suspect that they have breached them. All our decisions relating to the Competition and/or awarding of prizes are final. No discussions or correspondence with entrants or any other person will be entered into about the operation of this Competition. We have the right to cancel, amend, terminate, or suspend this Competition if forced to do so due to circumstances outside our control. We reserve the right to take the Competition off air for bank holidays, or at other times when programming output requires it.
ITEM 13: CONTACT DETAILS
The promoter of this Competition is Bauer Radio Limited (Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA; registered no. 01394141).
If entrants are having trouble entering our competitions, please check the FAQs here: https://planetradio.co.uk/competition-faqs/ or here: https://winhappy.com/faqs. Alternatively, write to: Cool FM Downtown Cash Call, Bauer Media, 4B Millennium City Park, Barnfield Way, Preston, Lancashire, PR2 5DB. We can’t consider any queries made more than 14 days after the date the winner is announced.
Full T&Cs apply. Please see https://www.bauerlegal.co.uk/competition-general-terms-and-conditions.
ENTER THIS COMPETITION
You can enter this competition online using the form below, by texting the word CASH to 63103 or by calling 0330 880 4536. A single online entry costs £2. Texts are £2 plus your standard network rate. Calls are charged at the standard rate. Over 18s only. Northern Ireland residents only. Closing dates and times can be found above along with all the rules for this Cool FM & Downtown Network competition.
Good luck!