NHS Scotland needs culture change on whistleblowing, says senior doctor

A survey found nearly half of doctors are not comfortable or unsure about calling out malpractice

BMA Scotland says the health service needs to move to "a culture based on learning"
Author: Kieran BrandPublished 4th Jul 2023

Scotland's NHS needs a "complete culture change" to encourage whistleblowing, a senior medical figure has said.

A survey indicated nearly half of doctors who responded are not comfortable or unsure about calling out malpractice.

Dr Iain Kennedy, chair of BMA Scotland, said the results from 592 doctors prove the NHS in Scotland needs "a wholescale shift to a culture based on learning, rather than blame and finger-pointing".

Dr Kennedy, a former whistleblower who exposed bullying and intimidation at NHS Highland, is among those speaking at the group’s annual representative meeting later.

He is expected to say: "I want all my colleagues in Scotland to feel they can raise concerns without fear of being labelled a troublemaker.

"Our recent snap survey of doctors suggests almost half - 48% - are frightened to raise concerns around patient safety or inappropriate behaviour.

"It's shameful that we work in an NHS where some doctors feel they can't speak up on behalf of patients without repercussions for themselves and their careers."

He added: "We have seen some positive changes - such as the introduction of whistleblowing champions. But that's not enough. We need a complete culture change."

Some doctors also left anonymous feedback, with one saying there will be no improvement on whistleblowing "until senior management's entire ethos changes to one which values staff".

The same doctor also said the "Scottish Government cannot dodge responsibility" as "the NHS acts under their instruction".

Dr Kennedy said: "If we can work in a system where we are genuinely listened to, in well-staffed supportive services, then working conditions will improve and, crucially, patient experiences and outcomes will too.

"We need a wholescale shift to a culture based on learning, rather than blame and finger-pointing.

"An NHS where everyone feels free to speak up will be safer for patients and doctors. If that happens, we will save lives."

A spokesperson for the Scottish Government said: "It is vital that everyone who works in our Health Service has the confidence to raise any concerns they may have.

"Policy measures are in place to support this and staff should raise a concern with their line manager or team leader, or with a more senior manager if circumstances mean this is more appropriate.

"There are also a dedicated whistleblowing champions in each health board to ensure staff are encouraged and supported to speak up."

Hear all the latest news from across the UK on the hour, every hour, on Greatest Hits Radio on DAB, at greatesthitsradio.co.uk, and on the Greatest Hits Radio app.