Severn Trent apologises after some customers were left without water on the hottest day of the year
For some the disruption carried on into today
Severn Trent have apologised to customers in Nottingham after some were left without water on the hottest day of the year.
The outage seems to effected customers living in and around the NG13 and NG17 areas of the city and, for some, the issues continued into this morning.
A "burst trunk main" was blamed for the issue which the company said they'd solved just before 4pm on Sunday afternoon.
However, customers reported that they suffered outages in the morning with the company blaming this on "peak demand".
In response Severn Trent say they've been hand delivering water to priority customers with health conditions as well as setting up a water station for effected customers at Tesco Express on Chesterfield Rd.
In a 2pm update on Monday the company said: "Our team of engineers continue to work in the area to get water restored to all properties affected by this incident. During this time, customers can still collect free bottled water from our designated stations that we’ve set up.
We want to apologise to our customers who have been affected by this, as we know it has been especially difficult in this hot weather we’ve been having.
Customers on our priority register will now have had bottled water delivered to them. If you think you need special assistance but are not currently on our priority service register, you can contact us to see how we can help.
Thank you for your continued patience. We will continue to keep you updated regularly on here. "
The company are providing updates here: https://www.stwater.co.uk/in-my-area/incidents/reduced-supplies-in-nottingham-0/