Economy Minister: BT decision to close Enniskillen call centre 'devastating'

The company said the decision it has taken has been a difficult one
Author: Chris BrennanPublished 14th May 2024

BT has confirmed the loss of 300 jobs from its Enniskillen site by October.

It says it's made the difficult decision, and has now entered into consultation with colleagues and trade union partners.

A BT spokesperson said: "We recently closed our voluntary paid leavers offer for colleagues, and over 80% of colleagues have taken the opportunity to take this up.

"We have now made the difficult decision to propose closing the site to the small number of remaining desk-based colleagues on October 31 and have entered into consultation with colleagues and trade union partners."

The Economy Minister Deirdre Hargey has described the news as extremely regrettable.

“It is extremely disappointing that BT has decided to close its Enniskillen contact centre with a loss of 300 jobs.

"As a major employer in the region for over three decades, this decision is devastating for the workers and their families, and also for the wider community.”

She continued: “In line with his commitment to regional balance Conor Murphy met with both CWU representatives and BT to retain these skilled jobs.

"He also supported Invest NI’s concerted efforts to work with BT to find an alternative site within Enniskillen so these jobs could be retained.

"I have asked Invest NI to ensure every step possible is taken to support the staff impacted.”

Alliance MLA Sorcha Eastwood tweeted: "Devastating news for Enniskillen and the wider economy.

"We have been calling for BT to retain the jobs & supporting workers and unions in last months.

"A strong economy is one that is regionally balanced & has stable, well-paid work, taking 300 jobs from the West is a hammer blow."

DUP MLA Deborah Erskine said the news was a major blow to the Co Fermanagh town.

She said: "There appears to be no likelihood that the jobs in question will remain after the required consultation.

"This is a major blow to Enniskillen, with the loss of over 300 jobs, but primarily my thoughts are with all of those directly affected by the announcement."