Calls for Prime Minister to 'intervene and sort out chaos' on railways across the North
It comes as Northern Rail re-introduces 75% of its services that have been cancelled as part of an emergency timetable.
Last updated 30th Jul 2018
The Mayor of Greater Manchester is calling on the Prime Minister to step in and solve the chaos on the railways in the North.
It comes as Northern Rail is reinstating 75 percent of services cancelled as part of an emergency timetable that sparked problems for many commuters.
At the start of last month, the company scrapped 6 percent of its daily services as it struggled to stick to a new schedule introduced in May.
The operator says many of these trains will start running again from today.
The remaining 25 percent will be reinstated at the start of September
On Sunday, Mayor Andy Burnham claims dozens of trains were cancelled due to staffing shortages, including nearly every service between Liverpool and Manchester Airport, leaving many passengers stranded. An email from a senior executive at Northern sent at 21.02 on Saturday night says:
“I am sorry to inform you that there will be some disruption to Northern’s services on Sunday 29 July in the Central and West regions. This is due to an unexpected increase (sic) in the numbers of crews available to work this Sunday. We expect about 47 services to be withdrawn, and Network Rail are currently updating their systems. The routes impacted will be: Liverpool Parkway – Manchester Airport; Wigan North Western – Huyton (express services). This decision, which has been taken following discussions with our client, Rail North Partnership, will enable Northern to protect services on Monday, by ensuring our trains are in the right depots ready for the Monday morning commuter services, as we re-introduce most of our May 2018 timetabled services which were suspended on 4 June.”
This latest news follows two months of the emergency timetable where promised service improvements failed to materialise. Performance figures which include the first three weeks of the emergency timetable show that:
• The number of Northern services in its central region arriving on time (PPM) has declined to 77.2%, compared to 88.4% in the corresponding period last year.
• Lancashire/Cumbria inter-urban services (including Manchester – Preston) had 1,179 full or part cancellations (19.0% of its services)
• Merseyside services into Manchester/Wigan and North Manchester services saw 991 train cancellations (12.7% and 8.5% of services respectively).
• 594 North Manchester services were short formed (12.7%), whilst for Lancashire/Cumbria inter-urban services 401 trains (10%) operated with fewer carriages than scheduled.
A promise by the Transport Secretary to make ending the chaos on the Northern rail system his Department’s top priority has failed to bring any meaningful action to turn things around.
Andy Burnham said: “There are only so many times that I can call on Chris Grayling to do his job and help rail passengers in the North. He has failed to deliver on his promise to make sorting out rail chaos here his top priority and that is why I feel have no choice but to ask the Prime Minister to intervene.
“It is frankly outrageous for emails to be dispatched at 9pm on a Saturday night telling people that there will be a much-reduced service the following day. People heading to Manchester Airport to go on holiday will have been left stranded as will others with work and family commitments. Passengers cannot be left in the lurch like this. This is no way to run a railway and we cannot continue to put up with a rail service provided when the operators can be bothered. People’s lives are being badly affected by this chaos and the Government cannot continue to turn a blind eye to the plight of Northern commuters.
“The time has come for the Prime Minister to get involved and that is why I have written to her today. She needs to come here to meet with Northern commuters so she can hear first-hand the effect this is having on their lives. She then needs to hold an urgent meeting with the rail industry to get clear answers from them as to why things are still so bad and an action plan to turn the situation around."
David Brown, Managing Director, Northern said: "The May timetable caused significant disruption for customers on some routes on our network and we’re truly sorry for that. We introduced an interim timetable on a number of routes from 4 June, and that has enabled us to accelerate our driver training, stabilise service levels, improve performance and significantly reduce last-minute cancellations."
"Whilst we are ready to reintroduce all 168 daily services, given the need to drive further improvements across Manchester, we have agreed to a more gradual reintroduction of our services. A phased introduction is the right approach to ensure a more stable and reliable service for customers."