Fake Asda and Morrisons delivery texts used in new scam

The fake texts are being used to try and get your details

Author: Chris MaskeryPublished 27th Apr 2021

There's a warning about a new scam using fake delivery text messages from Asda and Morrisons to try to obtain personal details.

Texts seen by the Chartered Trading Standards Institute (CTSI) say that an Asda or Morrisons order is out for delivery and links to a webpage to track the order and view a delivery note.

But the scammers actually use the links to obtain personal details from the recipient, putting their finances at risk, the CTSI warned.

This latest warning follows a Royal Mail delivery scam, various fake banking messages, and a National Insurance number scam targeting the public.

Pandemic has helped these types of scam

CTSI lead officer Katherine Hart said: “Scammers are sending these texts to phone numbers on the off chance that the recipient has placed an order with the particular supermarket.

“The Covid-19 pandemic has led to a greater reliance on home shopping deliveries, making the public more open to falling for this scam than ever before.

“The public should be aware that these campaigns are not limited to the Asda or Morrisons brands, and they may receive messages quoting the names of other major supermarket chains.”

Consumers who receive a suspicious text should contact the supermarket, if they shop with them, to verify it.

Any scam texts should be forwarded to 7726, a free reporting service run by Ofcom.

Asda say they will never ask for personal information

An Asda spokesman said: “We are aware of a string of scams that are being sent to customers impersonating various different brands, including Asda, through SMS messages.

“We will never ask for any personal information through text messages, and any SMS communication from us does not come from a mobile number.

“We would like to remind our customers that they should never click on suspicious links, but if anyone is unsure about any communication claiming to be from Asda, please contact our customer services team.”

Scams can also be reported to Action Fraud and the Citizens Advice Consumer Helpline on 0808 223 1133.

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