Public File (Cumbria)

Greatest Hits Radio Cumbria, like each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station Format which forms part of our Public File.

The Public File is just one indicator of our output. Just ask us if you’d like a hard copy. If you have any comments on it, let us know or, if necessary, contact our regulator, Ofcom.

News

Except in special or exceptional circumstances (which may include some bank holiday periods,) the station broadcasts news bulletins hourly from 0600 until 1900, with additional headlines in weekday breakfast and evening drive periods. Bulletins contain a mix of local/regional, national and world stories, along with sport, weather and entertainment news.

At the weekend, bulletins containing local/regional, national and world news, along with sport, weather and entertainment news, are broadcast between 0700 and 1300.

Additionally, at other times, bulletins containing national and world news, prepared by Sky, may be broadcast in some hours.

Our news pages online show some of our most recent stories, and the news team is managed by the Head of News, Jim Foulger – jim.foulger@bauermedia.co.uk.

You can contact the news team on 01228 810 444

Our local journalists are based in the areas they cover. From time to time, some content is prepared from other Bauer Radio Limited newsrooms.

Programmes

The station broadcasts twenty four hours a day, with programmes as listed per the schedule on our website.

Programme Production

Programming within weekday daytimes is not regularly automated. Off peak programming is automated 1900-2200 & 0100-0600, plus Fridays 2200-0100, Saturdays 1600-0100, and Sundays 1300-2200. These shows may be live in times of adverse weather or other relevant circumstances.

Local Programming

The station broadcasts regional programming from our studios in Cumbria, weekdays 1300-1600, whilst other programmes are generally broadcast from our studios in Manchester, Liverpool, London and Birmingham – with occasional programmes broadcast from our studios in Glasgow.

Our main Leeds Studios are based at:

Bauer Media

Atlantic House

Fletcher Way

Parkhouse

Carlisle

CA3 0LJ

Guidelines

Guidelines on localness have been published by our regulator OFCOM, and are available here: http://stakeholders.ofcom.org.uk/broadcasting/radio/localness/localness-guidelines.

Contact

To contact the radio station generally, use our ‘contact us’ page and we’ll make every effort to reply to any emails which raise substantive issues.

You can also contact the station during office hours on 0161 288 5000.

Events/Charities support or coverage

The station stages several events and charity initiatives through the year.

Our charity Cash for Kids raises thousands for Children that really need it through appeals across the year such as Mission Christmas.

Recent Programme and/or News Highlights

Our website covers much of the programming we’re proud of (general and, where appropriate, news).

Check our news pages to see the latest stories we are covering.

Localness

We aim that our radio stations belong to the areas they serve through the information services it provides. Any suggestions or thoughts on our output are always much valued.

Music

Greatest Radio is licensed to play ‘mainstream music’. It plays, accordingly, a mix of songs from the 70s, 80s and 90s – featuring artists such as Blondie, Queen, David Bowie, Madonna, Michael Jackson, Prince and ABBA.

Format

Greatest Hits Radio Cumbria broadcasts online and on DAB and FM. As outlined at the head of this document, each FM licence is governed by a Format. Formats for all of our AM and FM licences are available on the Ofcom website at

http://static.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm.

How to complain

Live, entertaining radio always carries some risk. We try to get things right, and not all programmes will be to everyone’s taste. Where we do make mistakes, we’ll try to take appropriate action as quickly as we can. Please do get in touch with any comments – praise or complaints and we’ll consider them carefully.

To speak to us directly, our weekday office hours phone numbers are above. Should you have any difficulties, please speak to our Content Director, Andy Ashton – andrew.ashton@bauermedia.co.uk.

If you feel we have not taken the right action regarding a broadcast after contacting us, you may refer the matter to our regulator, Ofcom.